Dec 14 2017, 4:00pm AEDT

Elizabeth is a volunteer counsellor at the Annerley Community and Family Support Service. She has seen first hand the circumstances that lead to drug and alcohol use. “A huge percentage of people that do come here have trauma stories and childhood abuse – and that’s no fault of their own.”

Elizabeth believes that people need time, a patient ear, and tailored programs to assist their recovery.

“If the programs we offer were not available to those who need it, personally I think it would be a real tragedy. I can’t imagine where else they would go for such specifically targeted support.”